In discussing the huge effects that can be stimulated by an organisation’s failure to tackle or even to recognise the existence of ignorance management, Chris Rivinus throws down a challenge to all of us.

“It doesn’t matter what level of the organisation you call home, mitigation of Ignorance Management starts by looking in the mirror”.

Good business information services are a force against ignorance management but it’s certainly worth thinking about whether use of BI services is feeding instinctive prejudices for action or encouraging people to stop and think on the basis of current evidence. And you may want to consider mapping ignorance in your own area of your organisation – even if you keep p your results to yourself you may be able to act on them.